Our Privacy Policy

1.Introduction

At VyomEdge UK, we are committed to protecting the privacy and security of our website visitors, prospects, and clients. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

VyomEdge UK is a division of VyomEdge, a digital services provider offering web development, UI/UX design, Python solutions, and digital marketing. We serve UK-based businesses and operate with a virtual presence in London.

• VyomEdge UK

• Email: info@vyomedge.com

3. What Data We Collect

We may collect the following types of personal data:

• Identity Data: Name, company name, job title

• Contact Data: Email address, phone number

• Technical Data: IP address, browser type, operating system, referral source, pages visited, and time spent

• Marketing & Communication Data: Preferences for receiving marketing emails or updates

• Project/Business Data: Details voluntarily shared with us during enquiries or consultations

We do not collect or process sensitive personal data (special category data) without explicit consent.

4. How We Collect Your Data

We collect data through:

• Contact/enquiry forms on our website

• Email communications or proposals

• Analytics tools (e.g., Google Analytics, Hotjar)

• Marketing or lead generation tools

• Cookies and tracking technologies (see Cookie Policy)

5.Why We Collect Your Data

We process your personal data for the following lawful purposes:

• To respond to your queries or project requests

• To provide services you request from us

• To improve the performance and usability of our website

• For marketing and communication purposes (with your consent)

• To comply with legal obligations and regulatory requirements

6. Lawful Basis for Processing (UK GDPR)

We process your data under the following legal bases:

• Consent – when you voluntarily submit information or subscribe to our mailing list

• Contract – to fulfil service agreements or proposals

• Legitimate Interest – for website analytics, business operations, and improving user experience

• Legal Obligation – where required by law (e.g., tax or anti-fraud laws)

7. How We Protect Your Data

We use appropriate technical and organisational measures to protect your personal data, including:

• SSL encryption across our site

• Restricted access to sensitive data

• Secure cloud storage and communication channels

• Regular audits and privacy reviews

8. Data Sharing and Disclosure

We do not sell or rent your data. We may share your data with:

• Our authorised team members and subcontractors (under NDA)

• UK-based partners or project managers (when relevant to your request)

• Service providers like email marketing platforms or cloud hosting (GDPR-compliant only)

• Regulatory authorities if required by law

9.International Transfers

As an offshore service provider with operations in India, your personal data may be processed outside the UK. We ensure all international data transfers are made under appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other mechanisms approved under UK GDPR.

10. Data Retention

We retain your personal data only as long as necessary:

• Enquiry data: 12–24 months

• Project/client data: Up to 6 years (for contractual/legal purposes)

• Marketing data: Until you unsubscribe or withdraw consent

11. Your Rights Under UK GDPR

You have the right to:

• Access your personal data (Subject Access Request)

• Correct inaccurate or incomplete data

• Request deletion of your data (“Right to be Forgotten”)

• Restrict or object to processing

• Data portability (receive your data in a machine-readable format)

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

👉 To exercise your rights, please contact us at: info@vyomedge.com

12. Cookies and Tracking

We use cookies to enhance user experience and track performance. For full details, please see our Cookie Policy.

13. Third-Party Links

Our website may include links to third-party websites or tools. We are not responsible for the privacy practices or content of those external sites.

14. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law or services. Please check this page periodically for updates. The latest revision date will always be listed at the top.

📩 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can reach us at: